Case study · Healthcare
Vyta
In-home care and reliable transportation for older adults — one trustworthy platform across web and mobile.
Vyta helps older adults get help at home and rides to where they need to be. I built across web and mobile — booking, scheduling, up-front service estimates and reminders — in a category where trust and clarity matter far more than flash.
Trust is the product
For an older-adult audience and the families looking out for them, the win is confidence, not cleverness. People arrive with a real need and a low tolerance for friction — they want to understand what will happen, what it costs, and when. Anything that feels uncertain or hard to read erodes the one thing the product is actually selling: trust.
So every screen is built to be reassuring before it is impressive. The flows are plain, the language is direct, and the moments that matter most — what you are booking, what it will cost, and when to expect it — are stated up front rather than discovered along the way.
Key decisions
Clarity over cleverness
Plain booking, a service estimate shown before you commit, and reminders — designed to be usable one-handed and stress-free. Nothing hides behind a clever interaction; the obvious path is the right path.
One system, web and mobile
Shared logic so scheduling and care details stay consistent wherever you are. The trade-off was more careful shared-state design up front — but it means a booking made on the web reads exactly the same on the phone.
Privacy-aware by default
Personal and health-adjacent data is handled with a careful, privacy-conscious posture — a privacy-aware, HIPAA-conscious approach to how information is collected, shown and stored, rather than an afterthought bolted on later.
What was built
Booking and scheduling, service estimates, and reminders and account flows — delivered across a web app and a mobile app from one shared foundation, so the experience stays consistent on every device.
- Stack: web + mobile platform.
- Scope: design and build across web and mobile.
Outcome
Vyta now has a calm, legible platform families can trust, consistent across devices — where the things that build confidence are the things you see first.
“Perfect. No problems and much pro-activity. Top top guy. Highly recommend.”